This Privacy Policy (the “Policy”)applies to all products and services provided by Hoverair（“Hoverair”, “We” or “us”）, including the official website, Hover X1 App (the“App”), and Shopify store (collectively referred to as the "Products and Services"). By accessing the official website, downloading, installing or using the App, or purchasing products through the Shopify store, you acknowledge that you have read, understood, and agreed to the collection, use, storage, and sharing of your personal information in accordance with this Policy.

 We will only collect and use your personal information for the purposes stated in this policy, and follow the principles of consistent rights and responsibilities, clear purposes, consent by choice, minimum necessity, ensuring security, subject participation, and openness and transparency, etc. We will not collect irrelevant information.

To complete account (“Hoverair Account”) creation and secure login, you may need to provide your phone number, email address, username, and password. You may optionally supplement information such as account avatar and location to enhance service experience; failure to provide such supplementary information will not affect the use of basic functions.

Some Products and Services support third-party account login. We will only obtain necessary identification information of your third-party account and bind it to your Hoverair account after obtaining your authorization, to realize the login function.

1. Shopping and transaction fulfillment: When purchasing Products through the Shopify store or official website, you need to provide your name, shipping address, phone number, payment-related information, etc., to complete order generation, delivery, and invoice issuance.
2. Function realization: When using relevant functions of the App, it may be necessary to collect device-related information, flight data, network status information, etc., to ensure the normal operation of functions; when publishing content through the App or official website, it may be necessary to obtain permissions such as photos, microphone, and location. You can revoke authorization at any time, which will only affect the use of corresponding functions. When using the Product, in accordance with regulatory requirements, we may send you guidance information regarding product registration, activation, etc. based on the relevant information you provide.
3. Service optimization and risk prevention: Collect information such as your operation records, consultation and communication records, and questionnaire feedback when using Products and Services, to improve service quality, optimize product functions, and prevent security risks. We may also retain your contact information (the mobile phone number, wechat ID, QQ number, email or other contact methods you use or voluntarily provide), your communication records and contents with us, as well as other necessary information, in order to provide and record customer service for you.
4. Develop data analysis and research: We may use the following information from you for the analysis and research of products or services, such as diagnostic data, device identification numbers, Unique device identifier (such as AndroidID/OAID on Android and IDFA before iOS14.5 on ios), login IP address, software version number of this software, flight data, behavior data, network access method, type and status (such as SSID and BSSID), network quality data, device accelerator (such as Log information such as gravity sensing devices, operation logs, and service log information (such as records of your search and viewing operations in this software, service failure information, crash records, abnormal usage information, recommended websites, etc.); When you are running a specific function or experiencing abnormal conditions such as suspected malfunctions, we will collect your mobile device information, account information, geographical location information and basic aircraft informationto improve the product learning function algorithm and enhance flight safety and product experience.When the Product malfunctions, you can connect the Product via the APP and then provide the log information.

We may process your personal information without your authorization and consent in the following circumstances:

1.  Related to national security, public security, and major public interests;
2. Related to criminal investigation, prosecution, trial, and judgment execution;
3. Necessary to respond to sudden public health events or protect the life, health, and property safety of natural persons in emergency situations;
4. Processing your voluntarily disclosed or legally publicly disclosed personal information;
5. Necessary for concluding and performing a contract to which you are a party;
6. Necessary for maintaining the safe and stable operation of products and services, such as handling faults;
7. Other circumstances stipulated by laws and regulations.

1. To ensure the normal operation of Products and Services and optimize user experience, we may store small data files such as Cookies on your device. Cookies can help verify identity, store preference settings, record usage traces, etc., to improve service efficiency and personalized experience.
2. You can manage or delete Cookies through browser settings, or choose to block Cookies, but this may result in some functions being unavailable. In addition to Cookies, we may use similar technologies such as web beacons and pixel tags to track email opening status and optimize marketing effects. You can refuse relevant tracking by unsubscribing from emails, etc.
3. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

We will not arbitrarily share, transfer, or publicly disclose your personal information unless the following circumstances are met:

3.1 sharing

Share your personal information with third parties after obtaining your explicit consent;

1. Share with relevant institutions in accordance with legal provisions or government requirements to fulfill legal obligations;
2. Sharing with our affiliated companies: We may share your necessary information with our affiliated companies, and this will be subject to this Policy. If the affiliated company changes the purpose of processing your personal information, it will seek your authorization and consent again.
3. Sharing with authorized partners: To realize service functions (such as Shopify's transaction processing, logistics providers' delivery services, cloud service providers' storage services, etc.), we may share necessary personal information with authorized partners. We will sign agreements with partners, requiring them to comply with privacy protection regulations, use information only for the agreed purposes, and not for other uses.
4. Use of third-party tools: Products and services may embed third-party SDKs or similar tools (such as statistical analysis and content sharing tools). Such tools may collect necessary personal information to realize corresponding functions, subject to the third party's privacy policy.
5. The following lists one by one the names of the third-party SDKs we currently use and their purposes for mobile phone use. If you have any questions about the collection of your personal information by third parties through SDKs, please refer to the privacy policies of such third parties.

3.2 Transfer

1. Transfer your personal information to third parties after obtaining your explicit consent;
2. In the event of mergers, acquisitions, bankruptcy liquidation and other transactions, personal information may be transferred as part of transaction assets. We will require the transferee to continue to comply with this Policy; otherwise, we will require it to re-obtain your authorization and consent.

1. We attach great importance to personal information security and adopt industry-standard security protection measures to prevent personal information from unauthorized access, public disclosure, use, modification, damage, or loss.
2. Technical protection: Adopt encryption technology to ensure the security of data transmission and storage, and deploy access control mechanisms to ensure that only authorized personnel can access personal information;
3. Management guarantee: Establish a responsible department for personal information protection, conduct regular security training and audits, and strengthen employees' awareness of privacy protection;
4. Risk response: The Internet environment is not absolutely safe. In the event of a personal information security incident, we will promptly inform you of the incident details, scope of impact, disposal measures, and remediation suggestions in accordance with legal requirements, and report to regulatory authorities.
5. You should properly keep identity credentials such as account passwords to avoid disclosure; do not send sensitive personal information through unencrypted channels to assist us in ensuring account security.You need to understand that the system and communication network you use to access our services may encounter problems due to factors beyond our control.

1. In accordance with relevant laws and regulations and common practices, you have the right to exercise the following rights with respect to your personal information:

（一）Right of Access、

You have the right to access your personal information, including account information, order records, content data, etc., which can be queried through relevant function pages in the product or requested from us through contact information in the Policy.

（二） Right of Correction

If you find that your personal information is incorrect or incomplete, you have the right to request us to correct it, and you can submit a correction application through in-product settings or contact information in the policy.

（三）Right of Deletion

You have the right to request us to delete your personal information under circumstances stipulated by laws and regulations (such as the achievement of data processing purposes, your withdrawal of consent, etc.).

（四）Right to Withdraw Consent

You can adjust or withdraw your authorization and consent for personal information processing at any time through privacy settings in the product or device system settings. Withdrawal of consent will not affect personal information processing already carried out based on your previous authorization.

（五）Right to Cancel Account

You have the right to cancel your Hoverair Account, which can be applied for through relevant entrances in the Product and Services or contact information. After account cancellation, we will stop providing relevant services and delete or anonymize your personal information as required, unless otherwise stipulated by laws and regulations.

（六）Method of Exercising Rights

To ensure security, we may need you to verify your identity when you exercise the above rights. You can submit a request through the channels specified in the "Contact Us" section of this Policy, and we will respond and handle it within a reasonable time limit.

In some cases, we may not be able to respond to your request, such as those related to national security and public interests, or cases of subjective malicious abuse of rights.

1. Our Products and Services are mainly targeted at adults. Minors need to obtain the explicit consent of their parents or guardians to use our Products and Services. For the personal information of minors collected with the consent of their parents, we will only use or disclose such information when permitted by law, with the consent of the parents or guardians, or when it is necessary to protect the minors.
2. Although the definition of minors varies by local laws and customs, we consider anyone under the age of 14 to be a minor. If we collect personal information of minors without obtaining guardian consent, we will promptly delete the relevant data. Guardians who find that minors have used the services without consent can contact us through the provided contact information for handling.

1. In principle, personal information of users in Mainland China is stored on servers within the territory of the People's Republic of China; personal information of overseas users is stored on servers in the corresponding regions, in compliance with local data protection regulations.
2. For cross-border transmission due to business needs, we will, in accordance with local laws and regulations, take necessary security measures and conduct necessary security assessments to ensure that personal information is equally protected.

1. We only store your personal information for the shortest period necessary to achieve the purposes specified in this Policy. After the expiration of the period, we will delete or anonymize the personal information, unless otherwise stipulated by laws and regulationsor with your additional authorization.

1. In addition to the personal information mentioned in this Policy, you will also generate product data and related service data (collectively as “Product Data”) in real time and continuously during the use of the Product. This Product Data includes user agent anomaly error logs, user agent usage with event records, etc. According to the EU's Data Act, as a user of the product, you have the right to access and use this Product Data. You can contact us at support@hoverair.com to exercise your rights.
2. Please note that although we are committed to data openness, certain data that has been processed by our technology or involves our business secrets is not within the scope of sharing, and we will refuse to provide it. If you obtain or obtain through a third party our business secrets, you are obligated to take all necessary measures to protect the confidentiality of this information and not use it to develop products that compete with this product.

1. This Policy may be updated due to changes in laws and regulations, business adjustments, etc. We will publish the updated policy on relevant pages of Products and Services; for major changes, we will notify you through prominent methods (such as pop-ups, emails).Your continued use of our Products and Services constitutes acceptance of the updated Policy.

1. If you have any questions, comments, or suggestions regarding this Policy or personal information protection, you can contact us through the following methods:Email: support@hoverair.com 
2. We will promptly verify and respond to your feedback after receiving it. If you are dissatisfied with the handling result, you can file a complaint or report to the relevant regulatory authorities.

Hangzhou Zero Zero Technology Co., Lt